our solutions
it support services
overview
What is managed IT services?
Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.
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Certified experts
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End user satisfaction
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Service desk
Our Managed IT services will help you succeed. Let’s get started
Solutions
Comprehensive IT services include
Benefits
Our services provide a unique range of benefits
Stop wasting time and money on technology. Let’s get started
Tekso are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan
1 monthly fee for all IT services. No costly surprises
Spring SMB
- Spring services include:
- Support Type: Remote
- Unlimited Tickets
- Up to 15 Devices monitored (+2 VM included)
- Unlimited (hrs) IT Consulting
- 24h Backup Monitoring
- 8.00AM-4.00PM Support Time
- 2 Incident Report (During business hours only)
- Monthly IT Audits
- Password Manager for 1 User
- 1 Managed Site
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Summer SMB
- Summer services include:
- Support Type: Remote
- Unlimited Tickets
- Up to 20 Devices monitored (+2 VM included)
- Unlimited (hrs) IT Consulting
- 24h Backup Monitoring
- 8.00AM-4.00PM Support Time
- 4 Incident Report (During business hours only)
- Monthly IT Audits
- Password Manager for 1 User
- 1 Managed Site
Autumn SMB
- Autumn services include:
- Support Type: Remote
- Unlimited Tickets
- Up to 25 Devices monitored (+2 VM included)
- Unlimited (hrs) IT Consulting
- 24h Backup Monitoring
- 8.00AM-10.00PM Support Time
- 6 Incident Report (During business hours only)
- Monthly IT Audits
- Password Manager for 1 User
- 2 Managed Site
Winter SMB
- Winter services include:
- Support Type: 60 hr/month On-Site + Remote
- Unlimited Tickets
- Up to 25 Devices monitored (+2 VM included)
- Unlimited (hrs) IT Consulting
- 24h Backup Monitoring
- 8.00AM-4.00PM Support Time
- 12 Incident Report (During business hours only)
- Bi-Weekly IT Audits
- Password Manager for 1 User
- 1 Managed Site